titan_email Support Articles

This article explains how to verify your domain and activate your Titan email accounts by setting up the correct MX and TXT records.

General information about the SMTP 550 error code when sending emails.

Get started with creating email addresses by choosing from a range of email hosting services. Learn more here.

Learn how to add a text-based or an image-based email signature in Webmail. Read this guide to know more.

Email Hosting gives you dedicated, personalised email accounts so your customers & site visitors can reliably contact you.

This article helps you identify the email hosting service associated with your account and directs you to the appropriate getting started guide. Each guide contains the setup instructions and information specific to your email platform.

In case you forgot your Email password, follow these guidelines.

IMAP leaves all sent and received emails on the server, while POP3 downloads and removes your emails from the server. Learn more about them here.

All you need to know about the DKIM record and what to change with the recent migration of our email hosting platform.

Email spoofing is how spammers and phishers use your Domain in email headers to make it look like you sent the message.

This article contains setup guides for configuring your email account across supported desktop and mobile clients. 

This article explains how to create a new user or mailbox for Titan Email.

This guide explains what causes the Email Sending Error 550 – Relay Not Permitted and why it prevents your emails from being sent. By using this guide, you’ll learn how to configure your email settings correctly so your messages are sent successfully.

Learn how to create, send, and manage email campaigns, save templates, personalise messages with mail merge, and understand unsubscribe options.

Learn how to create and customise your appointment booking page, manage your availability, set up and manage services, and keep track of your bookings and client notifications.

Learn how to use Titan AI Summary to review email conversations quickly, stay up to date, and save time managing your inbox.

Titan Tasks transforms important emails into actionable tasks, making it easier to follow up on client responses, monitor pending replies, and stay on top of daily priorities. In this guide, you'll learn how to access Tasks, create and manage task lists, set due dates, organise your workload, and keep important actions linked to the relevant email conversations.

This article explains how to use Email Designer in Titan to create and customise email templates. You'll learn how to access the Email Designer, edit a template, and insert it into your email.

This article explains how to use the Email Designer editor to create professional emails by customising ready-made templates for welcome emails, product launches, newsletters, announcements, and more.

Learn how to enable link and file tracking, view tracked activity, and maintain email deliverability while using these features. By the end of this guide, you'll be able to track recipient engagement and better understand how they interact with your emails.

This guide explains how to access your Titan email from any web browser using Titan Webmail.

Users are unable to send emails and receive an error or bounce back message similar to the following: 550 Please turn on SMTP Authentication in your mail client... is not permitted to relay through this server without authentication.

This article shows how to access your Titan Email Manager — the dashboard where you can manage your Titan Email services.

This article provides step-by-step instructions on how to add a DKIM record for Titan Email users.

If you have more Titan mailboxes than you need, you can reduce the number of mailboxes included in your plan before renewal. This lets you renew only the number of mailboxes you want to keep.