Classic Web Hosting Support Articles

Experiencing a WordPress critical error? Learn why your website displays “There has been a critical error on this website” and how to resolve the technical issue noted in the WordPress error email, including details about the E_ERROR message.

This article explains how to manage PHP settings on your Linux Hosting account. It covers how to change the PHP version and update PHP configuration (php.ini).

This article provides an overview of how to begin using Linux hosting. It outlines the key areas you need to set up and manage, with links to separate articles that contain detailed steps.

The Hosting Manager Web Space Viewer will allow you to view an overview of all available storage.

If you notice an incorrect time in your PHP scripts, you may change it by following these guidelines.

This article explains how to manage files in cPanel. It outlines the available tools and actions you can use to upload, download, edit, move, and delete files within your hosting account.

This article describes how to enable AutoSSL in cPanel. It explains the steps to manually run AutoSSL, verify that SSL certificates are issued for the desired domains or subdomains, and provides troubleshooting guidance for common validation issues, such as existing certificates, DNS records, and .htaccess configuration.

This article explains how to block a specific IP address from accessing your website using either cPanel or Plesk. It helps restrict unwanted traffic by preventing defined IP addresses or ranges from reaching your site.

This article explains what cPanel is and how it is used in Linux-Based Hosting, including the steps to access your cPanel dashboard.

This article explains how to back up or restore files in cPanel. It outlines the available options for creating backups and restoring file data within your hosting account.

This article explains why a hosting account is suspended and outlines the steps required to restore access.

This article explains the different methods available for creating a website, including using an offline website builder such as Dreamweaver, an online website builder such as the Crazy Domains Website Builder, content management systems such as WordPress, and using a web design service.

This article explains how databases are used and managed in Linux-based hosting environments, including when manual database creation is required and how to perform basic database management tasks.

This article explains what web hosting is and how it allows a website to be accessible on the internet. It also introduces common types of hosting environments.

Safe browsing warnings & troubleshooting tips on what to do when Google suspects your site of phishing or having malware.

This allows you to store sensitive material online and restrict the material to authorised users only.

This article explains how to locate the IP address of your hosting account through cPanel.

This article explains what Linux hosting is and how it is used to run websites. It also describes when it is commonly used and how it differs from other hosting environments.

This article explains how to use the Redirects feature in cPanel to forward one URL to another. It also covers redirect types, how to add or remove redirects, and how cPanel applies redirect rules automatically.

This article explains how domains are managed in cPanel, including what domains represent within the hosting environment, how they are used, how they differ from domain registration, and how to add a new domain to your account.